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Field updates from time based triggers not initiating the trigger sometimes

I am hitting a weird problem. I have the following process flow:


Timebased triggers on contact -> do field updates on contact -> initiates a trigger that creates some tickets


Problem is the process flow stops at field updates for some records randomly. Its not initiating the trigger that relies on field update.

This is weird because if I just hit Edit and then Save for those records, it creates the tickets. How can field update happen but it wont create

tickets for some records but creates for others? But when I click edit, that initates the trigger. Weird BUG!!!!!!!!! Any help is greately appreciated guys.

Rahul SharmaRahul Sharma

I suggest you to use Schedular for the case.