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Workflow or Programming? Aggregating Contact details in Account
Hi,
I've a problem, I'm considering the use of Workflows (if possible) or Apex (if nececery).
Each of my contacts represents a certain country (as denoted in a custom multi-select picklist field) .
The same goes for each account. (i.e. it represents certain countries as denoted in a custom multi-select picklist field) .
I would like the picklist values in the Account to be populated automatically as the sum, or aggregation of the contact's countries.
1. Could this be done using workflow rules? I couldn't find cross object or parent object field updates in the interface.
2. Could this be done using Roll-up Summaries? I couldn't find that either.
3 . Must I use Apex? should I write a trigger?
Thanks so much
Ben