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SudhanwaSudhanwa 

Time based email alerts(alerts during business hours only)

Hi,

 

I have a requirement where the email alerts fired from workflow rule should be sent only during business hourse(8AM to 5PM). Which means, if user creates a case at 10PM in the night, the notification should be sent only at 8AM the next morning. How can I achieve this?

 

Thanks,

Sudhanwa

shillyershillyer

According to the FAQ...

 

Are these calendar days or business days?
Currently only calendar days are supported.

 

Best,

Sati