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BrettGus
Salesforce.com CTI and Outlook Edition
I've run into issues that seem to be related to with the older Salesforce.com CTI conflicting with newer versions of Outlook edition. This has been confirmed by several other posts. Somebody even mentioned that cisco needs to and was planning on releasing a new CTI. However, I am looking through the AppExchange, and I can't find their CTI connector at all. Am I missing something? Am I supposed to download this from cisco's site instead?
Check out the CTI Toolkit page, that may help.
Best,
Sati