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TMango
Report on Cases Opened "More than X days" Ago
I need to pull a report (or view) that shows all cases that have been open more than 14 days. I realize that we can pull a view and sort by the Date Opened ... but the management team would like to pull a report. Is there a filter that I can pull without hard-coding a date? Can I put into a report Date Opened is more than 14 days ago?
You can do this in a report or list view. Use this for your advanced criteria:
Opened Date less than LAST 14 DAYS
AND Closed equals False