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Sapn Thakur Help regarding approval process
Hi All,
I am having custom object and for that object having approval process.
Approval process is having 3 steps. In 1st step it goes to the queue. In 2nd step it goes to manager and in 3rd step it goes to queue. When we submit record for approval, in first step when any one of the queue member approves it, it goes to the manager of the person who approves record in 1st step instead of the manager of the submitter of the resord. It should go to the manager of the record submitter as we defined it in 2nd step.
Is "Automatically assign using the user field selected earlier. (Manager)" this picks the manager of the previous approver (i.e. who approves the previous step) of the record or the submitter of the record?
Thanks,
Sapna