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twongopenair web integration link - hidden merge fields?
Hello,
Can fields that are hidden from a page layout be used in web integration links?
We have a situation where on a sandbox account, a picklist custom field that uses a simple formula is visible on the account page layout. It is merged properly in the WIL. In the production account, our client would like to keep the field hidden but we're finding an issue with the merge field not working. Before recommending to our client that the field shouldn't be hidden but could be made read-only, I wanted to verify that there isn't an issue with fields that are not visible on any page layout but used in a web integration link.
Thank you in advance.
Tony
Thanks for the reply. Turns out that the field was hidden with both field
security and on the page layout in production but not in sandbox. This
was exactly the pointer I needed.
Thanks again!
Tony
All Answers
When you say 'hidden' do you mean that the field is simply off the page layout (not used),
or that it has field level security in place that prevents it from being seen? The former
should not affect your merge, the latter would most certainly affect your merge.
Thanks for the reply. Turns out that the field was hidden with both field
security and on the page layout in production but not in sandbox. This
was exactly the pointer I needed.
Thanks again!
Tony