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custom field: limit exceeded issue

i have one client trying to install our package but it is failling at the installaltion process and gives an error of Contact.Language__c: limit exceeded.  This custom field is one they already have created into there contact object. our package does contain a similar custom field with the same name but has a namespace appeneded to it which should make it unique.  i have installed the package on several developer accounts with no issues so im just really stumpped with this. Also they are trying to install this in a sandbox account and already contain 90 custom fields for the contact.  Can someone please explain what is going on here.