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Staci
is not a valid value for the type xsd:dateTime
The complete error is:
A problem witht he OnClick JavaScript for this button or link was encountered:
{faultcode:'soapenv:Client',
faultstring:"2013-04-30T20:00:08.263+06.5:30' is not a valid value for the type xsd:dateTime',}
We have a Take Case button with the following code:
{!REQUIRESCRIPT("/soap/ajax/13.0/connection.js")} var caseObj = new sforce.SObject("Case"); caseObj.Id = '{!Case.Id}'; caseObj.OwnerId = '{!$User.Id}'; caseObj.Status = 'In Progress'; var roleName = '{!$UserRole.Name}'; if((roleName.indexOf("Tier 3") != -1) || (roleName.indexOf("Field Operation") != -1) || (roleName.indexOf("Service Engineer") != -1)) { caseObj.Substatus__c = 'Open with Product Specialists'; } else { caseObj.Substatus__c = 'Open with Support Advocates'; } if('{!Case.Incident_First_Response__c}'=='') { caseObj.Incident_First_Response__c=new Date(); } var result = sforce.connection.update([caseObj]); if (result[0].success=='false') { alert(result[0].errors.message); } else { window.parent.location.href="/{!Case.Id}"; }
If a users PC time zone is set for any that are +6:30 or +5:30 (not on the hour, but the half hour) and they try to click this button they receive this error. Is there a way to correct this?
Leslie Brohm explained it as below.
Yes, it can be solved by giving the DateTime format as YYYY-MM-DD HH:MM:SSZ. So for example you can try something like this format it as 2012-11-17 13:30:00Z.
Thanks,
Amit