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Supper_Kent Activities lost in Activity Report
We tried running a activity report, and then we found some activities can not be shown in the report, even though we cleared the filter. BTW, we use the Admin profile.Then we go to data management section -> Mass Activity Delete, and we can search them out there. Also, we can see them in the activity view. However, when we try using the IDE to query those Activities, no reocord returned. Any idea? Is there anything special for the mass delete search funcion or something else? Thanks
Are these activities over two years old? If so, salesforce indexes activities to two years and archives the rest. We ran into this same issue with some of our activities and we had to call them to extend the time period for reporting.
I hope this helps.
Cheers