You need to sign in to do that
Don't have an account?
Zimmer
Opening PDF attachments using Internet Explorer
My users have reported that they are unable to open PDFs that are attached to emails coming in via Email2Case. They are required to download/save the files before viewing. DOCs will open just fine directly from the SFDC link. Why is IE treating PDF differently? I have tested the same thing in Firefox and have no issues viewing PDFs or DOC.
Thoughts?
Phil
This can happen for the following reasons:
Try these first:
Hope this helps.