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CindyLionCindyLion 

Field Update to Mark an Activity History Sent Email as "Type - Email" (picklist field)

I need to set up an automatic field update to an email sent via Activity History.  We track the number of activities and types of activities of our users on our dashboards.  When an email is sent via Activity History, or a Mass Email is sent, the activity type is excluded.

 

Thank you!

DX-NoobDX-Noob
Did you find a resolution to this?  I've been trying to create a workflow rule that would resolve this issue, but haven't succeeded in getting it to work. 
CindyLionCindyLion
No, I have not found a solution and it is very frustrating!  We track our individual and team activities in Salesforce on our dashboards and would like the email properly categorized.