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ioninfinityioninfinity 

Display ticket id on the return page (web-to-case)

Currently I am using the web-to-case form and I have the retURL going to a static html page (obviousally this would need to get changed). Is there a way I can return the ticket id in the return url (or some other way) so my customer can see their ticket id? Something like:

 

<input type=hidden name="retURL" value="http://example.com/thankyou.php?ticket_id=%id%">
 
 
 
 
where %id% would be the ticket id unique to that customer? Ideally, I would like be able to do sometihng like echo $_GET['ticket_id'] in thankyou.php so they can see their ticket id. Is there any easy way to do this without getting too much into the API?
 
Thanks,
John 


Ang_SFAng_SF
I know this is an old post, but was wondering if you were able to work around this.
 
Thanks!