You need to sign in to do that
Don't have an account?
wdadmin2010
Tracking Case Comments
Is there a way to get around the limitation that prevents history tracking on case comments? SF tracks when the change occurred but does not track what actually changed.
If you want to track the old values and new values I think you need to write a trigger on casecomment and store the previous values and new values in a custom object. Something like below..
There might be a better way of doing it :smileyindifferent: