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hitz
Work-flow Task Created and Update fields
Hi Experts,
i have created Two workflows.
1) Work-flow on Account which created Task having subject "28Days Call Customer " when it matches with Criteria matches. it works good.
While in second workflow i want to update Task field value so i have created below work flow
2) Work-flow on Task Which Update Task "Type" field Value to "Call" when Task is Created When Task subject Contains "Call" but it not works.
Why it is not working.
otherwise i will have to update through Trigger.
Workflow rules are not called recursively, so you can not have a task created by a workflow trigger an additional workflow. This is a design decision that prevents workflow from creating infinite loops (a workflow rule creates a task that triggers a workflow rule that creates a task...). You will need to use a trigger for this second workflow rule to take effect.