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I'm creating an opportunity and assigned it to two users using junction object. I need send an email alert to both of the users if they didn't associate any candidate for that opportunity within 2 hrs. If any one user associated a candidate with the opportunity within that 2 hrs, he should not receive an email. The other user who didn't associate a candidate should receive an email. Kindly advice.
Hi abi060988,
You can do the following to achieve what you are trying to implement:-
1. Create a workflow rule which fires on creation of an Opportunity record and add to it a "Time dependant action" say after 2 hours of created datetime which updates a field say "CheckCandiate" to true .
2. Now create another workflow rule on "Opportunity" which fires when the field "CheckCandiate" is set to true and say there is a rollup summary field say "CountCandidate" which when is less than 1 you will add a workflow action which send out an email alert.
Did this answer your question? If not, let me know what didn't work, or if so, please mark it solved.
hi Ispita,
I didn't find ur solution. R you able to resend it.
Please check my response ...
In the second point u mentioned like take the count.
I'm assigning to 2 users and if one of the user associate a candidate with the opportunity within 2 hrs od created date he should not receive email, only the user who didn't associate candidate with the opportunity within 2 hrs should receive a remainder email
Requirement : An email should be sent to User every 2hrs if the candidates are not being added to the opportunity assigned to them from the time Manager assigns the opportunity to user.
I have created candidate as a custom object. And created a junction object named candidateopportunity association.
I will create an opportunity and assign it to 2 users using opportunityuser association.
If one of the user assigns a candidate to the opportunity within 2 hrs of assigned time to the user based on the user role, he should not receive an email.
If another user doesn't assigns a candidate to the opportunity within 2 hrs of assigned time to the user based on the user role, he should receive an email.
Kindly Advice.
kindly anyone help me plz :(