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Chinese character not displaying in Long Text Area field


Hi All,


In my scenario, Leads which are created in Salesforce are came from 3rd party application. Chinese character(Double byte character) are properly displaying in all lead fields except the following fields

1) Description (Standard field - Data type (Long Type Area))

2)Lead Notes (Custom field- Data type (Long Type Area))


Instead of displaying the Chinese characters, it shows the two characters "??" for a chinese character.


It's not displaying the chinese characters. Any great idea would be appreciated.


Thanks in advance.

Jia HuJia Hu
Based on my test, Description or Long Type Area field is fine for Chinese character, you may check with your data source.