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Newbie10Newbie10 

Radian 6 salesforce integration

I got this report automatically generated after i tried creating record in salesforce ,manually from radian 6 engagemnet console.

 

 

Error: com.radian6.integration.services.sf.exception.UnableToCreateSalesforceObjectException: Who ID: id value of incorrect type: 001i0000008ou4FAAQ

 

Topic Profile: abcd_test : 508498

Post: TWEET FROM: abc 130872007916 Salesforce.com Org Name: Company Salesforce.com Org Id: 00Di0000000YOIyEAO

Radian6 User Id: 150486

Radian6 Client Id: 12857

Radian6 Job Id: risJobId:150486:00Di0000000YOIyEAO_116609300

Radian6 Username: Abcdefgh

Error: com.radian6.integration.services.sf.exception.UnableToCreateSalesforceObjectException: Who ID: id value of incorrect type: 001i0000008ou4FAAQ

 

Any idea why ?

David AverillDavid Averill

It might be  related to an issue with using case-sensitive 15-digit org IDs. Try generating an 18-digit version and using that instead
David AverillDavid Averill
If you want an easy way to convert the 15 digit Salesforce Id into its 18 digit equivalent without installing any sofware. You may try this link: https://cloudjedi-developer-edition.ap1.force.com/SalesforceIdConverter
Reetesh Pandey 15Reetesh Pandey 15
Hi Newbie 10 ,
I am new to Salesforce, But i know coding using Apex .  I got a requirement for Radian6 and Salesforce integration . I have got a developer.org id in Salesforce. I want to use the Radian6 API to retreive data for particular Topic profile . I'll be obliged to have answers for below Question -
1) Can i do it using my developer.org id or do i need to have a Enterprise or other edition of salesforce ?
2) The output file is an xml file so where salesforce is storing the data retreived from Radian6 ?

Thanks & Regards,
Reetesh