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patelankurbpatelankurb 

Buy CRM objects while purchasing Force.com

I come to know, CRM obejcts (*) are not included in enterprise/ unlimited edition of Force.com. One can buy that with additional fee.

 

*CRM objects are defined as cases, solutions, campaigns, leads, opportunities, products, and forecasts. 

 

If I buy with additional fee, does it bring all CRM functionalities or we need to implement it.

 

Some of the CRM functionalities which I am looking for are;

  • Web-to-lead generation
  • Lead de-duplication
  • Lead conversion
  • Rule assignment
  • Opportunity Management
  • Campaign Management
  • Territory Management

 

 

Any help would be appreciated. 

 

Thanks,

Ankur 

Best Answer chosen by Admin (Salesforce Developers) 
MATTYBMEMATTYBME
All the functionality you require will be part of the CRM Objects add-on. Of course there will be the necessary setup of things like Web-toLead, Rules etc.