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EnthEnth 

New Object Highlights feature in Winter 11 ?

Has anyone else got the new Highlights Panel feature to work in Winter 11 ? I've tried this out on Opportunities, Cases and Custom Objects and while I can define them they never appear to work when I access a record.

 

Is this feature only for Enterprise or Unlimited Edition or is there a browser restriction ? (I'm using Safari & Firefox on a Macbook Pro).

 

Just to cut off the obvious answers:

Yes, I have assigned the page layout to my profile

Yes I did save it

Yes, I am using the new UI

No, I didn't try and use a text are field

Yes, I've looked at the help but didn't find any restrictions mentioned

 

I'm a certified consultant & developer and I do know how to develop apps on the platform.

JimRaeJimRae

The notes say:

Highlights Panel on Page Layouts - Service Cloud licenses only (EE, UE and Developer only).

EnthEnth

OK, thanks for putting me on the right track. So I need to check the Service Cloud user permission on my user record and use the Service Cloud console.

 

Very odd that SFDC haven't made this across the platform, especially when it was first demo'd last year they had it on Opportunities. Maybe next year.