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cunninja
E-mail Alerts to case team with multiple users in same role?
Hey everyone,
Can anyone tell me if it is possible to get e-mails out to multiple users in the same role? I have case teams with multiple users in the same role... for example I have 2 pricing analysts on one case team. If i send an e-mail to recipient: "Case Team: Prcing Analyst" will that get the e-mail to both users? Thanks.