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Lead Module Workflow Question
Hello,
My Marketing and Sales teams work out of a Leads module for new leads that we consider "unsold", this question is intended for workflow help in this module as a whole, and not individual leads.
Our marketing team works with Pay Per Click leads, and they are marked a PPC leads in the lead record by way of a custom field. We want to fire an internal eMail when it has been 1 hour since our last PPC lead was imported (automatically) from Google or MSN to our lead capture page.
We are not against adding time stamp fields, etc, but how can you build a workflow on a whole module and not individual records?
Any help is appreciated.
Wes