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Custom plaintext part in html mass email is being ignored

I want to mass email contacts and I have a nice HTML template designed and my OWN custom plain text part content.  When I send a test from the email template editing area or a test mass email, Salesforce ignores the custom plain text part and builds the plain text part from the HTML content.  According to the help and training section it should use MY custom text, not build it from the HTML area.  Why even provide the ability to have your own plain text?


Is this a bug?  Or am I doing something wrong?


matte - webmaster@ruckuswireless.com