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mh1974mh1974 

Email on Demand

We've just switched to the On Demand service for e-2-c.  Previously,  all the emails were assigned to the user used by the java app.  However,  now they're all assigned to me - no good!  Does anyone know why this is and how I can change that?
Best Answer chosen by Admin (Salesforce Developers) 
werewolfwerewolf
You must have set yourself as the Default Case Owner.  To fix it, go to Setup | Customize | Case | Support Settings and change the default case owner.  Perhaps now would be a good time to consider setting up some assignment rules too while you're at it.