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Edwin KEdwin K 

Cisco Unified CallConnector for Salesforce.com how to install

Hi,

 

I want to ask which products do I need to install so I can make a call to salesforce.com? I have the call center connector, but still not running after the installation.. Are there any softwares to make the Cisco Unified CallConnector run smoothly? Any helps would be great..

 

Thanks..

Edwin KEdwin K

Oh, I have seen the pdf, is it true that I need to install "Cisco
Unified Communications Manager" or "Cisco
Unified Communications Manager Express" to make call connector run smoothly? And where can I download that software? Need more advices, thanks..