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Time zone inconsistencies
Hi,
We have a custom object that records the time that an event starts. On creating this event it fires a SOAP packet to an external webservice. This webservice treats the date as a string and doesn't perform any logic on it. However, when the date reaches the external webservice the date is an hour out, the date was put into Salesforce as a BST date and appears to be exported as a GMT date. I have checked the settings in our salesforce and it is set to BST Europe/London. On exporting the users from our salesforce account their details match the accounts timezone. TIMEZONESIDKEY = 'Europe/London'. there is no logic firing on the custom object side. Any ideas what is going on here and how to fix it?
Thanks
Pete
Trying to follow here. So the date that is being sent to your external web service via your insert trigger is sending the date in an incorrect timezone?
Maybe you should post some of the trigger code that formats the date.
We're not using a trigger, we're using a Workflow rule, so on an update / create it sends all the information to an external webservice. Hope that helps.
i'm using another account, it wouldn't let me post with my old one
Hi Simon,
Thank you for your response. Is there anyway to get the the outbound messages matching the region of our salesforce instance? I don't want to have to write logic on the webservice side to deal with this. Can I consider this a bug?
Thanks
Pete