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Email alert not received to account owner



I have created a custom object called referral and our portal user will refer and apex code inserts the record into the object.


referral and account are in look up relationship with account.


so all the referrals are tagged as related list in account.


i am trying to send email alert to Account owner whenever they get referral.


In the email alert wizard, i have selected receipent as Account owner but  account owner are not receiving alert.



Suresh RaghuramSuresh Raghuram

can you eloborate if, i mean what u used either work flow or tigger. if wf flow give the steps if trigger provide the code so some can help you.