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Unable to fetch organization details in Eclipse.

Hi Team,


I recently installed the IDE plug in in Eclipse 3.6(indigo).

When i am trying to create a new project and clik on next it displays an error saying " Unable to fetch organization details for (my usename)".


Can anyone please help me in getting this corrected?





There might be some following reasons: 

1. New Network IP

2. Credentail changes


Please check both if 1 is reason then you may eiather white list your new IP or reset securiity token and use it in eclipse

When you provided the credentials while creating the new project, check if you are connecting to the correct instance of salesforce. e.g append your username with .sandbox name if you are creating a sandbox project .

I am having same problem

Amit LuniyaAmit Luniya

I think this post is little old one but still want to share the solution that worked for me.


You may face this issue because of firewall settings and configuring proxy server settings will do the trick.

Please go through my below blog for detailed steps of the solution.


Please Accept my answer as solution (if it was helpful) to make it available to others for similar problem & Don't forget to give me KUDOS by Clicking on STAR icon

I had the same problem and it has been resolve by restarting my eclipse
I have same problem, I try all, but still not working. Unable to fetch organization details for (my usename)
while installing select lower/older version of IDE
For example: if u have installed 31.0 version than uninstall it and try to instal 30.0 version
Jonathan BoulterJonathan Boulter
Just had the same, restarting eclipse sorted it
Imran Ali 32Imran Ali 32
I recently installed plugin on myEclipseNeon

When try to create a new project it gives an error as follows:

"Unable to fetch organization details for the user : ******** :
API is not enabled for this organization or partner."

Any help for this will be much appreciated

Imran Ali
Thanks Amit Luniya.. it worked.. 
Chitrarasu kannayiremChitrarasu kannayirem
Thanks Amit..Its helped me..
Stalin CampusStalin Campus
Thanks Amit Luniya ... it worked