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hhuiehhuie 

Emails going to ValidationQueue@salesforce.com

One of our email workflow rules was triggered but the email was never received.  We pulled an email log and noticed that in one day 6 emails from different email alerts went to ValidationQueue@salesforce.com.  Has anyone have this issue?
Message Edited by hhuie on 02-25-2010 10:02 AM
Best Answer chosen by Admin (Salesforce Developers) 
Rasmus MenckeRasmus Mencke

The issue was fixed yesterday, and confirm that it is resolved. We are working through the details of the issue. As we identify the root cause analysis that will be made available via support.

 

 

All Answers

EtienneCoutantEtienneCoutant
Just having that same issue. Any help?
Knighted1Knighted1
We are also receiving this for the first time today. We just added an integration point with a third party tool (Rally Support Manager). Could that cause this issue?
jessicaspurlingjessicaspurling

I am getting a bounce when creating a new case. Instead of receiving the 'new case notification' email, I got:

 

Delivery has failed to these recipients or distribution lists:

ValidationQueue@salesforce.com
The recipient's mailbox is full and can't accept messages now.Microsoft Exchange will not try to redeliver this message for you.Please try resending this message later, or contact the recipientdirectly.


Sent by Microsoft Exchange Server 2007





Diagnostic information for administrators:

Generating server: internal.salesforce.com

ValidationQueue@salesforce.com

#550 5.2.2 STOREDRV.Deliver:mailbox full. The following information should help identify the cause:"MapiExceptionQuotaExceeded:16.18969:610B0000,17.27161:000000005A020000000000000F00000000000000, 255.23226:FD060000,255.27962:7A000000, 255.27962:0A000000, 255.27962:0E000000,255.27962:0A000000, 255.27962:94000000, 255.17082:D9040000,0.27745:9C000000, 4.21921:D9040000, 255.27962:FA000000,255.1494:00000000, 255.1238:00000000, 0.39497:00000000,4.55881:0F010480, 0.27676:EC030000, 0.23580:0F010480, 0.36537:0F010480,4.5587:0F010480, 0.65193:0F010480, 0.31004:0F010480, 0.39497:0F010480,4.55881:0F010480, 0.27676:0F010480, 0.23580:0F010480, 0.36537:0F010480,4.5587:0F010480, 0.65193:0F010480, 4.23921:EC030000,6.21970:0F01048003002267EC030000, 4.23921:EC030000,6.21970:0F010480030021670F010480, 4.7477:D9040000, 4.6167:D9040000,4.5093:D9040000, 4.5318:D9040000, 4.10104:D9040000, 0.21097:0F010480,4.8756:BFF9FFFF, 4.4353:BFF9FFFF, 4.5257:BFF9FFFF, 4.4606:D9040000,255.1750:2B0A0000, 0.26849:71040000, 255.21817:D9040000". ##

 

I am unaware of any changes on our side. 

msglsmomsglsmo

Same problem here.  We received a bounced email yesterday afternoon, too.

 

 

INS_HEBINS_HEB

We received a bounced email this morning from an automated report that goes out daily at 5 AM. The message states that the email box is full:

 

Your message did not reach some or all of the intended recipients.       Subject:    Report: All Regions Open Referral Report run at 3/3/2010 5:06 AM      Sent: 3/3/2010 5:06 AM The following recipient(s) cannot be reached:       ValidationQueue@salesforce.com on 3/3/2010 5:06 AM            The message could not be delivered because the recipient's mailbox is full.

            <internal.salesforce.com #5.2.2 smtp;550 5.2.2 STOREDRV.Deliver: mailbox full.

 

Has anyone contacted SalesForce yet? Any resolution?

hhuiehhuie
Case was created on 2/25 and was escalated to tier 2 on 2/26.  Contacted Customer Support this morning and was told they will have tier 2 contact me with an update.  Will post any information I get from Salesforce.
INS_HEBINS_HEB
Thanks for the quick response; I have also opened a Case, so hopefully we will see some better traction on this if they have multiple cases related to the same issue.
nchildsnchilds
Did you guys get any information from SF on this issue? One of my users reported this problem today, but I haven't had a chance to contact SF.
INS_HEBINS_HEB

Hey everyone, I received a message this morning from SF that the issue has been fixed!:

 

Dear Heather,

This issue has been fixed and you should not be getting this any longer. At this time I am closing this case. Please let me know if you have any further problems with this issue.

David Rozier
Support Team
Salesforce.com

Rasmus MenckeRasmus Mencke

The issue was fixed yesterday, and confirm that it is resolved. We are working through the details of the issue. As we identify the root cause analysis that will be made available via support.

 

 

This was selected as the best answer
jessicaspurlingjessicaspurling
Thanks Rasmus. I can confirm that things are working for us again.
hhuiehhuie

Rasmus

 

What is the Validationqueue, what caused the issue, and what was the criteria for the emails to be sent to that mailbox?