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vickvick 

Entitlement Process not firing after Approval Process's field Update

Hi,

 

I have an Entitlement Process defined in which one of the Milestone's Criteria(basically checking a checbox value is true) has to be triggered based on Approval Process's Field Update Action. The field update actually sets the checkbox value to true.

 

Now it enters the Milestone process if I simply Edit and save the record.

 

Does anyone has any idea as to why this Milestone is not getting triggered based on field update?

 

Thanks in Advance!

Andy BoettcherAndy Boettcher

Do you have the "Re-evaluate Workflows on Update" box checked in your Workflow field update?

 

-Andy

vickvick

Yes, its checked.