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tjm_pacstratstjm_pacstrats 

Email-to-Case Issue

I am testing out the Email-to-Case functionality (using On Demand Email-to-Case) and notice that when I send an email to the designated address a new case is created as expected but only the Subject line of the email appears within the case.  I don't see the attachments or the actualy body of the original email.  Any ideas?  Is this a set-up issue or something else?
werewolfwerewolf
The body of the initial email will go in the Description field.  All emails, and their attachments, can be found in the Emails related list -- you should add that to your Case page layout.
tjm_pacstratstjm_pacstrats
Ah, I see the issue; this was a field security issue.  I can see it now.  I should have had a V-8!