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SeanMS Custom Picklist Field Not Editable in Sandbox Account
Hello,
In my Developer account I've created a custom picklist field on the Contact object. I added a validation rule to this field to enforce the selection of a value. This custom field was packaged up and installed into my Sandbox account for testing. However, when I create a new Contact record, the custom field is greyed out as if it is read-only (unlike in my Dev account whereby you can use the field, select a value). The field is not flagged read-only at the field definition level or the page layout level. Why could this be happening? Thanks for any help!
Here is my validation rule...
| Error Condition Formula | ISPICKVAL(custom__Type__c, "Unassigned") | ||
| Error Message | Please select a Type | ||
Do you have different record types for contact object?
If yes you need to to go individual record types of contact in the "Setup" and reassign the picklist values.
Under the record type detail section you will notice a section titled:-
"Picklists Available for Editing"
there you have to reassign the appropriate picklist.
Did this answer your question? if not, let me know what didn't work, if so, please mark it solved.
Very helpful. That response helped me resolve the same issue.
Thanks,
Phil