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Email to Case Functionality is not working



Email to case is not working properly. What would be the resons? When I get an email, it doesnot create any case in salesforce. Can you please help me in this?


Thnak you so much in advance!


Hi Neha...


I hope this links helps you!



Email to Case



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Cool Sfdc


Hi Nehaa,


Please check if there is any field updates on the workflow rule or approval process is either blanking a required field or it is updating a formatted field such as an email field incorrectly.