"Sales Cloud" refers to the "sales" module in salesforce.com. It includes Leads, Accounts, Contacts, Contracts, Opportunities, Products, Pricebooks, Quotes, Campaigns, Analytics and Partner Management. It includes features such as Web-to-lead to support online lead capture, with auto-response rules. It is designed to be a start-to-end setup for the entire sales process; you use this to help generate revenue.
The Salesforce data model is mainly divided into two parts. 1. Sales Objects 2. Service Objects
In this post, we will understand the Salesforce Sales object. The sales data model has 5 main objects. 1. Campaign 2. Lead 3. Account 4. Contact 5. Opportunity
Let's understand using a scenario:
Let's say Apple is coming with the new iPhone into the market so what is the way Apple can tell others that they have to build a new iPhone. obvious answer is through advertisement right. So they will create one advertisement at their side. Advertisement can be a different type. Newspaper, Digital, Email, Store. Apple wants to track how much their advertising method is doing so in business terms it is called “Campaign” and we will store that in an object/table called campaign. understood?
Great, So now you visit the Apple store to try the new product. You might have noticed that they ask you to put you mobile number and email address in feedback form so that they can call you later. Business terms it is called as “Lead”. so we store this information in Lead object/table which is connected to a Campaign called Newspaper.
Isn’t it simple till now? Ok, let's move ahead. Once you will go to purchase the mobile they will create your Account into their system and it will be stored in the “Account” object/table with your name.
You remember at Apple Store you have written in feedback that you are interested in iPhone so they will create a new record called “Opportunity ” and store in Opportunity object/table and associate an iPhone named product with this Opportunity. if you purchase iPhone they mark this Opportunity
That’s all this is the basic Sales objects data model of Salesforce which is used to track whole purchasing activity.
I hope you find the above solution helpful. If it does, please mark as Best Answer to help others too.
Thanks and Regards, Deepali Kulshrestha www.kdeepali.com
Can you please tell me which one is the right answer. And please mark the right answer as BEST Answer. So, others can easily find out which one is the right answer.
When you sign up for Salesforce, you are given two module options: Sales Cloud and Service Cloud. With Service Cloud, users are typically more focused on service and cases. Service Cloud helps companies that sell services and/or products, whereas Sales Cloud is more helpful for companies who are focused on leads, opportunities, and sales.
Sales Cloud refers to the “sales” module in Salesforce.com. It includes: 1. Accounts, Contacts 2. Leads, Opportunities 3. Reports, Dashboards 4. Campaigns 5. Tasks, Activities 6. Products, Assets, Quotes 7. Calendars, Events
I hope you find the above solution helpful. If it does, please mark as Best Answer to help others too.
This may help u.....
Hi Ganeesh
"Sales Cloud" refers to the "sales" module in salesforce.com. It includes Leads, Accounts, Contacts, Contracts, Opportunities, Products, Pricebooks, Quotes, Campaigns, Analytics and Partner Management. It includes features such as Web-to-lead to support online lead capture, with auto-response rules. It is designed to be a start-to-end setup for the entire sales process; you use this to help generate revenue.
Seems you will get the information here Salescloud Info
Greetings to you!
The Salesforce data model is mainly divided into two parts.
1. Sales Objects
2. Service Objects
In this post, we will understand the Salesforce Sales object. The sales data model has 5 main objects.
1. Campaign
2. Lead
3. Account
4. Contact
5. Opportunity
Let's understand using a scenario:
Let's say Apple is coming with the new iPhone into the market so what is the way Apple can tell others that they have to build a new iPhone. obvious answer is through advertisement right. So they will create one advertisement at their side. Advertisement can be a different type. Newspaper, Digital, Email, Store. Apple wants to track how much their advertising method is doing so in business terms it is called “Campaign” and we will store that in an object/table called campaign. understood?
Great, So now you visit the Apple store to try the new product. You might have noticed that they ask you to put you mobile number and email address in feedback form so that they can call you later. Business terms it is called as “Lead”. so we store this information in Lead object/table which is connected to a Campaign called Newspaper.
Isn’t it simple till now? Ok, let's move ahead. Once you will go to purchase the mobile they will create your Account into their system and it will be stored in the “Account” object/table with your name.
You remember at Apple Store you have written in feedback that you are interested in iPhone so they will create a new record called “Opportunity ” and store in Opportunity object/table and associate an iPhone named product with this Opportunity. if you purchase iPhone they mark this Opportunity
That’s all this is the basic Sales objects data model of Salesforce which is used to track whole purchasing activity.
I hope you find the above solution helpful. If it does, please mark as Best Answer to help others too.
Thanks and Regards,
Deepali Kulshrestha
www.kdeepali.com
Can you please tell me which one is the right answer. And please mark the right answer as BEST Answer. So, others can easily find out which one is the right answer.
Thanks
When you sign up for Salesforce, you are given two module options: Sales Cloud and Service Cloud.
With Service Cloud, users are typically more focused on service and cases. Service Cloud helps companies that sell services and/or products, whereas Sales Cloud is more helpful for companies who are focused on leads, opportunities, and sales.
Sales Cloud refers to the “sales” module in Salesforce.com. It includes:
1. Accounts, Contacts
2. Leads, Opportunities
3. Reports, Dashboards
4. Campaigns
5. Tasks, Activities
6. Products, Assets, Quotes
7. Calendars, Events
I hope you find the above solution helpful. If it does, please mark as Best Answer to help others too.
Thanks and Regards,
Sachin Arora
www.sachinsf.com