function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
happy userhappy user 

Email with Rich Text

We have a rich text field storing photos in Case. We want to set up HTML email template to send alert to some salesforce.com users and non user when a case is created.  The rich text field is one of the fields included in the email template.  The result is the photo cannot be displayed in email if email recipient is not in salesforce.com.  Any solution to this?

happy userhappy user

can visualforce page do this and read by non salesforce.com user?