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Integrate SFDC with Siebel - UI Integration


We are having two CRM Systems, SFDC and Siebel. To support our business processes, we require SFDC UI to be invoked from Siebel application.

So a user starts from Siebel performing some account management selects an account, clicks a button or link which invokes SFDC application and lands directly on leads or opportunity view for the same customer.

The idea is to provide successful toggling between two applications so that business operations are performed.

We have analysed that we can implement SSO to handle user authentication beween two systems. I would like to know:-
- Which type of authentication (Delegated/Fedrated) will be the best fit.
- Does Siebel support SAML Authentication to implement Federated SSO?
- Is there any other way apart from SSO which can be used to handle this requirement.

Thank you for your help on this.





We have developed SFDC / Siebel integration and provide hundreds of pre-built integration to Siebel using out InterAct solution.


Take a look at our website for more details


CRMantra Interact


contact details are there as well.