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Rich R.Rich R. 

sendCTIMessage - Initiate ClickToCall from Related List

I am looking to launch click to call functionality from a related list. Currently the standard Phone number field does not become active on related lists however I'm wondering if there is anyone to initiate this from a hyperlink field or even by creating a button on the related list and calling the javascript from there. Let me know if anyone has an ideas. 

 

 

*werewolf**werewolf*

That's actually not quite right.  Standard related lists do show phone numbers as clickable links with the exception of the Contact Roles ones.
steventwsteventw

I have had the same problem. I am using v 2.03 of the connector and on both IE and firefox, clik-to-dial does not appear possible from related lists. I have attached a screenshot.Any help would be greatly appreciated as this has been a big problem for us.

 

Thx!

Steven

 

CTI screenshot
Max TranMax Tran
try this  click to dial <a href="javascript:void();" onclick="sendCTIMessage('/CLICK_TO_DIAL?DN='+encodeURIComponent('(909) 895-4604')+'&DISPLAY_NAME='+encodeURIComponent('null'));return false;">click</a>