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TrimbleAg
Thread ID for Custom Object?
Hello All,
I am creating a custom object to track trade in programs. Is there a way to add a thread ID so that when e-mail that are sent from this object are replied to that it auto associates back to the existing Trade in record?
Thanks,
PB
Harish D
In order to use the similar functionality on objects otherthan Case, you have to go with the custom Solution by implementing Email Services. For this you will have to implement an Apex class to handle the Incoming email and have some unique identifier of the record in the subject of the email so that you can read the incoming email subject and attach that email to the corresponding record.