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Sapn Thakur Hi All,
We wanted to use web-to-case for our organization. I have generated the html file and also enabled the web-to-case and set the "Web" value for Default Origin dropdown in "Web-to-Case Settings" but the cases are not getting inserted.
Does anyone have idea why the cases are not getting inserted. Thanks!
-Sapna
Hi Tej,
Thanks for reply.
Record type was missing, now its working fine.
-Sapna
All Answers
please check the below points.
is it missing any required fields?
Is the org Id is in your html is same as the Salesforce environment you r testing?
Is your org IP restricted?
Hi Tej,
Thanks for reply.
Record type was missing, now its working fine.
-Sapna