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orawan_CMPDorawan_CMPD 

Error: Service Cloud User is not allowed for this License Type.

Dear All,

I have user in service cloud user and right now I want to chang them to Chatter Plus and I got the Error 

Service Cloud User is not allowed for this License Type.

How I can do?

 

Thank for your kindness.

Jia HuJia Hu
You can only upgrade the User, but can't downgrade.

Create a new Chatter plus for the user and disable the current one.