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How to deactivate email notification for customer portal?

Hey Everyone,


We are trying to deactivate customer portal email notification settings but we are unable to do it. We don't find anything in the documents. May be we are missing something. Can anybosy please help us to knwo how to deactivate customer poratl email notification to the new user.








When a new Partner user is created, need to receive Email having USER NAME and PWD to login.


Are you trying to deactivate this..?

(Then how partner user is able to login?)


Actually we can configure the Email that a user is receiving

For this GOTO Customize->Partners->Settings Click on Like Below Name. Go to Email Notification Settings

In that, New User Template' is the template that is Received by Newly created Partner User.


That New User Template Field is Mandatory Filed and we cannot Create Partner user without receiving the email.


(User name and password will be appended to that Email Template at end by SF.)


Hi HariDinesh,


Thanks for your reply. Actualy We created new users using SSO not wth SFDC. So we dn't want to send any emails to our users.  Yes, we know that  New User Template Field is a Mandatory Filed. 


Thats' why we need a work around to stop sending emails.


Can you please suggest how to do this?





Hi Kanupriya,

We are facing same scenario , Please let us know are you got solution?