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TraceyTracey 

Url link to case in Customer Portal

I want to add a link into email which allows the use to select a url which will redirect the user directly to the case within the Customer Portal.

 

 

I tried the following but I states that the url does not exists

 

  https://emea.salesforce.com/secur/login_portal.jsp?orgId={!Organization.Id}&portalId={!Portal.Id}&startURL=https//emea.salesforce.com/{!Case.Id}

Can anybody provide me advise on how to resolve this?

Thanks

Stephen

 

 

jazziebjazzieb

Stephen, you're missing out a colon in the second https: .. it should be ..

 

  https://emea.salesforce.com/secur/login_portal.jsp?orgId={!Organization.Id}&portalId={!Portal.Id}&startURL=https://emea.salesforce.com/{!Case.Id}

 

J
TraceyTracey

Thanks for resolving this Jacinta 

 

 

 
Kranthi Tamada 1Kranthi Tamada 1
Hi,

Can you help me with the same, i am using the below link i am not sure where it went wrong:

https://ap1.salesforce.com/secur/login_portal.jsp?orgId={!Organization.Id}&portalId={!Portal.Id}&startURL=https://ap1.salesforce.com/{!Case.Id}


Can anybody provide me advise on how to resolve this?

Thanks in advance
Kranthi.