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SumanaSumana 

How to make "Case activity history" public by default

I would like to automate by creating a workflow which will make the case activity history public without having to click on "Make public" for all items under the activity history.

 

Is this possible? If so how?

fifedogfifedog
I'm looking on doing the same.  Since the public flag is on the task related to the email unable to create a workflow rule.
lizkslizks

Does anyone have a suggestion for this? Is it possible?