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Antonio_hotelbeds Email messages and data storage
Hi,
In my org we have come to a point where our data storage is collapsed by the email messages. They take the 74% of the total of our memory on our memory isin 102% at the moment.
I was wondering if any of you had to face this situation before... All the email messages are created because of the email to case functionallity, that my support team is using at the moment. I have email messages since 2007 and we were thinking about deleting the messages created before 2010.
The thing is that I would like to make those messages available somehow to the support team, either inside Salesforce or outside (rather outside to release the data storage).
Does any of you have any solution for these situation?
Thanks a lot,
Antonio