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hamayoun65hamayoun65 

Which fields are searchable in Knowledge Articles?

Which fields, either standard or custom, are searchable in Knowledge Artciles?  I think the following are:

 

  • Title 
  • Summary
  • Attached Word files

Anything else?  What about text custom fields?

 

Thx,

Hamayoun

francoisLfrancoisL

Hi,

 

here the answer: http://help.salesforce.com/HTViewHelpDoc?id=search_fields.htm&language=en_US#Articles

 

So basically, all fields are indexed in the articles (HTML field, text field, file field) except pick list value.

shweta mohiteshweta mohite

Hi

is formula text field searchable in Knowledge Artciles ?
shweta mohiteshweta mohite
From Topics for object I have selected the formula text field but, it is not showing suggested articles based on that.