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chris_centrachris_centra 

Email to invalid address - bounce indicators not set?

hello.  i'm testing the email bounce functionality in sfdc.  Bounce Management is activated.  I go to a contact and set a known-bad email address (i tested the address in outlook and it bounced), then i send an email.  But the bounce indicators on the Contact record (bounce flag, bounce reason, bounce date) aren't being set.  What could i be missing?

thanks

chris

SMASMA

Your Name

Setup

Email Administration

"Show bounce alert next to all instances of the email address"