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chris_centra
Email to invalid address - bounce indicators not set?
hello. i'm testing the email bounce functionality in sfdc. Bounce Management is activated. I go to a contact and set a known-bad email address (i tested the address in outlook and it bounced), then i send an email. But the bounce indicators on the Contact record (bounce flag, bounce reason, bounce date) aren't being set. What could i be missing?
thanks
chris
Your Name
Setup
Email Administration
"Show bounce alert next to all instances of the email address"