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Eric Fortenberry Images in Quotes Stopped Showing Up
We have been using Salesforce Quotes for over six months now and today when I logged in to generate a quote, the images in the text/image field are no longer showing up. We see the following broken image icons. I have checked the image (uploaded in documents) and the externally available setting is still checked. Literally nothing was changed, and the images are no longer working. Any ideas would be appreciated it!
Mike,
It was resolved on Friday the 27th. There was a SF patch that was applied on the 25th that ended up breaking the image rendering when generating PDF's.
Here's a link to the issues report.
http://success.salesforce.com/issues_view?id=a1p30000000SSmMAAW
Ours is working okay now.
All Answers
Here is the link to the logo image: https://c.na5.content.force.com/servlet/servlet.ImageServer?id=01570000001ZVvr&oid=00D70000000Iq0H.
And as you can see, the image is publically visible.
That's odd... Same thing is happening to us today. On the quote templates I get the exact same broken image icon.
Happed to us as well with no changes.
Eric what server are you on? Maybe its common to the server.
We are on na5.
We are on NA11 and we are broken as well.
Same here!!
When I go to the Templates config, the images are all there, but when I generate the quote the appear broken.
SFDC ... please do something.
I'm on NA5
What is the latest on this one?
Is there a resolution?
Mike,
It was resolved on Friday the 27th. There was a SF patch that was applied on the 25th that ended up breaking the image rendering when generating PDF's.
Here's a link to the issues report.
http://success.salesforce.com/issues_view?id=a1p30000000SSmMAAW
Ours is working okay now.