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Tony_420Tony_420 

Email to case attachments

I have an Email to case setup in my org and it is working very fine but. If a attachments are attached to an email they apper in the email related list which is the standard functionalty. But my client want them to be under the case and also under the Email . can we have any work around.

 

 

Best Answer chosen by Admin (Salesforce Developers) 
Baktash H.Baktash H.

you could write an after insert trigger, which fires after a case is created. clone the attachment and put it also under the email.