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Ranu JainRanu Jain 

Data Loader : loading files named in japaness char


i am loading some file which have japanees char in therir name to an custom object by data loader.

but its not successfully loaded .

the erroe is : the system can not find the file specified.


The prob is occoring because when i load the file  in data loader than tha  japaness cahr is converting into garbaje values .

so finally system could not able to find these files.


I have set UTF-8 setting in data loader. what else is required ? 

i have enabled japaness in my PC also.





Best Answer chosen by Admin (Salesforce Developers) 

Hi Ranu,


Please follow below steps if you are working with MS excel.


1. Convert your excel file to .txt

2. Open your .txt file and click on save as select UTF 8 and mark the extension as .csv and save it.

3. Now you upload this file by using dataloader.



Mark it as resolved, if it helps you.