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Mass email limit
We all have a limit to send email from Salesforce.com, i.e 500 emails for Enterprise Edition.
Here my query is, is this only for mass emails or counted for single email sent from “Send An Email” from Contact /other objects?
What about workflow email alerts – this is also countable against the per day limit.?
Please clarify.
Here my query is, is this only for mass emails or counted for single email sent from “Send An Email” from Contact /other objects?
What about workflow email alerts – this is also countable against the per day limit.?
Please clarify.
For the application UI only mass email to contacts or leads are counted. If you use the API to send emails, both the massEmail API and the SingleEmailMessage API counts towards the limt.
All Answers
Hi Mark,
You might have replied to this already, but when you say single email are not counted in this limit, do you mean the emails sent through sendEmail are also not counted.
regards,
For the application UI only mass email to contacts or leads are counted. If you use the API to send emails, both the massEmail API and the SingleEmailMessage API counts towards the limt.
And in the case where I I tell the API to update a field on my record on the one hand, and this field update sends an email alert through a workflow rule, will I reach the limit if I use the API when I go over 500 records ?
check out www.mansasys.com/massmailer app which will let you by pass salesforce email limitations. It has API also available if you want to send emails programatically.
Check out the following link: MassMailer App Link on AppExchange
https://appexchange.salesforce.com/listingDetail?listingId=a0N30000005uxj5EAA